Shipping Policy

Last Updated: July 31, 2026 | Effective Date: July 31, 2026

Important: FeelIQ Technologies provides digital services only. We do not sell, ship, or deliver any physical goods. All purchases on the platform — including credits — are delivered electronically. As a result, there are no shipping charges, shipping addresses, couriers, or physical delivery timelines.

1. Digital-Only Delivery

All products and services offered by FeelIQ are digital in nature. When you purchase credits through the platform, you receive them as an electronic balance in your FeelIQ account. No physical items are produced, packaged, or dispatched at any point.

  • No physical goods are sold on the platform
  • No physical shipping or courier services are used
  • No delivery address is required at any stage of the purchase
  • Nothing will be physically mailed or delivered to you

2. Delivery of Credits

Instant delivery: Credits are credited to your FeelIQ wallet automatically and immediately after a successful payment is confirmed by our payment processor.

You can verify the credit in your account by visiting the Wallet section and reviewing the transaction in the History page. Delivery is electronic, so there is nothing to receive, sign for, or collect.

3. No Shipping Charges or Addresses

Because no physical goods are shipped:

  • There are no shipping, handling, or delivery charges
  • You never need to provide a shipping or delivery address
  • No postal or courier tracking is involved
  • The full amount you pay is for credits and applicable taxes only

4. Delivery Timeline

Typically seconds: Credit delivery is completed within a few seconds of a successful payment. In rare cases, payment confirmation from your bank or payment provider may take a few minutes to reach us.

If your payment has succeeded but credits have not appeared in your wallet within 30 minutes, please contact us (see Section 6) so we can investigate immediately.

5. Receipts & GST Invoices

Electronic delivery only: Payment receipts and GST invoices are delivered electronically. You can view and download them from your account's History page, and a copy is sent to your registered email address.

We do not dispatch any physical receipts, invoices, or statements by post.

6. If Credits Do Not Appear

If a payment succeeds but credits are not reflected in your wallet:

  1. Wait up to 30 minutes for payment confirmation to synchronize
  2. Check the History page for the transaction status
  3. Email support@feeliq.in with your payment reference ID (from the History page) and the exact date and time of the purchase

Our team acknowledges every such request within 24 hours and resolves the issue promptly, typically within 1-2 business days.

7. Contact Information

Email Support

support@feeliq.in

Subject: "DELIVERY ISSUE - [Your Name]"

Billing & Invoices: billing@feeliq.in

Response Time: Within 24 hours of submission

Full Resolution: Within 1-2 business days

8. Policy Updates

FeelIQ reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page with a revised "Last Updated" date. Continued use of the platform after updates implies acceptance of the revised policy.